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Terms and Conditions |
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Terms
and Conditions Membership Membership
is open to anyone who is disabled (whatever age) unable to gain access to main stream transport or over the age of 70.
Self certification is all that is needed. There is normally no independent evidence
required, however we reserve the right to
request this.
You will also need to reside within the area we operate which is that
covered by Wokingham or Bracknell Forest Borough Councils. There is a lifetime membership fee of £1.00
which enables you to use our Dial a Ride service. plus an annual subscription (as determined by the Society) for the services.
There is no refund available once the registration has been made. Bookings Dial a Ride and Shopping trips may be booked by
telephone on 0845 544
0850 during the hours between
9am and 1pm Monday to Friday (excluding holidays). Day trips are booked by returning the application form which is sent by post at the
end of every month.. Dial a Ride bookings need a minimum of two
working days notice. Out of Area or
out of hours trips need at least two weeks notice. All transport is offered on the understanding
that you will wear a seat belt and there is no smoking on or around our
vehicles. Payments Dial a Ride
and Shopping- Full correct fare is payable on the outward journey. Day Trips - Once tickets are issued payment is
required within 14 days. If this is
not received in the allotted time the ticket will be offered to others on the
waiting list. Departures Times The bus can wait five minutes before moving on,
so please be ready for pickup. Also
the driver may exceed their hours if we are delayed. We may run late due to
many problems including road works, traffic, driver shortage, vehicle
breakdown and passengers not being ready. Prices - Fares
are for travel only and do not include, meals refreshments or entrance fees
unless otherwise stated. Cancellations All refunds are subject to the following: Dial a Ride/Shopping All fares are due for a
booking made unless we are notified before 4
pm the day prior to the transport is booked for. Day Trips Within
28
days a 90%
refund only if your ticket
can be sold to another member. Within 48 hours there is no refund. We offer insurance at a cost per trip to
cover the fare should you need to cancel for whatever reason at any time up
to 4 pm the day prior to travel. Should KEEP MOBILE have
to cancel any trip for whatever reason a full refund will be given. Click here for Membership Application form Click here to return to front page |
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Page updated 27/04/2007 |
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