Keep Mobile 0845 345 6696

Terms and Conditions

Keep Mobile Minibus

Individual Membership
Membership is open to anyone who is disabled (whatever age) and the elderly over the age of 70.  Self certification is all that is needed, there is normally no independent evidence required. You will also need to reside in the areas covered by either Bracknell Forest Borough Council or Wokingham Borough Council.  There is a lifetime membership fee of £1.00, which enables you to use our Dial a Ride and Shopping services.  Additionally there is an annual subscription fee (as determined by the society) if members require access to our other services by way of the monthly programme and bi-monthly newsletter, also an invitation to our Annual General Meeting and the right to vote at the Committee elections.

Group Membership
Membership is open to any group which operates "not for profit".  Our prime purpose is to provide a service for those people unable to use other forms of transport.  It should be noted that under the Road Traffic Act 1985, Section 19 entitles us to operate for hire or reward provided there is no view to profit, nor incidentally to an activity which is itself carried on with a view to profit.  The running of a home for profit would be deemed to be such an activity.  We can provide transport for any group at your home such as the "Friends of" or "Social Club" provided they have no connection with the management of the for profit organisation.  No payment can be received from an organisation operating for profit - we have no discretion over this - it is the law.

Your group must operate within, or for residents of, Wokingham or Bracknell Forest Borough councils, but we can travel anywhere outside these areas.  There is a one off membership fee of £5.00, which enables you to use our Contract service subject to availability. 

Bookings
All excursions are bookable from the time of publication. Telephone bookings are accepted for Dial a Ride and scheduled shopping buses on 0845 3456 696 but cannot be accepted for day excursions, which have to be booked on the tear off portion of the monthly programme. All travel is offered on the understanding that seat belts will be used at all times and wheelchairs are maintained in good condition (to enable correct clamping). Dial a Ride bookings require at least 2 working days notice for weekday transport and a week for evening and weekend transport. No smoking is allowed on our buses.

Payments

·  Excursions - Once tickets for excursions are issued payment is required within 14 days. If payment is not received by the trip date you will not be collected.

·  Dial a Ride – Full correct fare (no large notes) is payable on your outward journey.

·  Scheduled Shopping – Fare is payable on the bus.

Departures (excursions)
Times shown on our programme are for the first pick up. Depending on how many people we have to collect, this can take up to two hours after the stated time. We hope that you will be patient with us and help by being as ready as you can when we arrive.

Prices
All prices are for travel only. No meals, refreshments or entrance fees are included unless otherwise stated.

Cancellations Any refunds are subject to the following:

Day Excursions

·  Cancellations up to 10 days prior to date of travel: full refund

·  Cancellations within 10 days of date of travel: 90% refund if we can sell your ticket.

·  No refund if we are unable to sell the ticket.

·  Cancellations within 48 hours of date of travel: No refund

DAR/Scheduled Routes

Full fare must be paid for all trips booked, unless we are notified of cancellation prior to the vehicle leaving the depot that morning to follow its schedule.

Should KEEP MOBILE have to cancel any trip for whatever reason a full refund will be given.

Click here for Membership Application form

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Page updated 25/01/2006